Our refund policy at Long Bay Retreat is as follows:
If you cancel your reservation within the specified cancellation period, you may be eligible for a refund. Please refer to your booking confirmation for details on the cancellation policy.
Refunds, if applicable, will be processed using the original method of payment. Please allow up to [insert number of days] for the refund to appear in your account.
Some bookings may require non-refundable deposits. In such cases, the deposit amount will not be refunded if the reservation is canceled.
Refunds for additional services, such as tours or activities, may be subject to the terms and conditions of the service provider.
Long Bay Retreat reserves the right to withhold refunds in cases of breach of our terms and conditions or failure to comply with property rules and regulations.
If you have any questions or concerns regarding our refund policy, please contact us at
By making a reservation with Long Bay Retreat, you acknowledge that you have read, understood, and agreed to our refund policy. We reserve the right to update or modify this policy at any time without prior notice.